Regulations of the Team Navigator Application

Regulations of the Team Navigator Application

These Regulations contain the rules of operation of the Team Navigator application. In particular, you will find here information about the rules for purchasing access to the application, the offer, and liability for non-compliance of the service with the contract.

1 Definitions

Team Navigator application; Application – an application used to test personality using the Personality Questionnaire, operating in the app.teamnavigator.ai domain.
Platform – the online platform located at the domain address app.teamnavigator.ai.
Service Provider – Generator Pomysłów sp. z o.o. with its registered office in Lublin (20-052), at Ks. J. Popiełuszki 28D/1, entered in the Register of Entrepreneurs of the National Court Register kept by the District Court Lublin Wschód in Lublin with its seat in Świdnik, VI Economic Department of the National Court Register under the KRS number: 0000668963, having NIP: 7123335078, with the share capital of PLN 5,000.00, e-mail address: monika@generatorpomyslow.pl, telephone number: +48 536 755 075.
Customer – a natural person, a legal person or an organizational unit that is not a legal person, to which special regulations grant legal capacity, placing an order on the Platform and making purchases through the Platform.
Consumer – a natural person entering into a Contract with the Service Provider, the subject of which is not directly related to his/her economic or professional activity.
Entrepreneur on the rights of the Consumer – an individual engaged in a sole proprietorship concluding a contract directly related to his business, if it is clear from the content of the contract that it does not have a professional character for him.
Account – the Customer’s account established on the Platform, allowing access to the purchased services.
Service Agreement – an agreement for the provision of the Team Navigator Personality Testing Service, concluded between the Service Provider and the Customer through the Platform.
Service – an electronically provided service, offered by the Service Provider, consisting of providing the functionality of the Application for analyzing factors and personality traits of employees and optimizing team management, under the terms and conditions set forth in the Regulations.
Subscription – a recurring fee, paid in advance, i.e. at the beginning of a fixed billing period, by the Customer to the Service Provider for Services provided by the Service Provider.
Service Provider’s data – contact details of the Service Provider, in particular for complaints: Generator Pomysłów sp. z o.o., Ks. J. Popiełuszki Street 28D/1, 20-052 Lublin, e-mail address: monika@generatorpomyslow.pl, tel. +48 536 755 075.
User – a Customer or recipient of services provided by the Service Provider.
Personality questionnaire – a form consisting of 120 questions, the completion of which is part of the Service.
Personal Report – a graphical and verbal description of the User’s personality, interpreted on the basis of the answers provided by the User in the Personality Questionnaire, generated after payment for the Personal Report Service.

2 Preliminary provisions

These Terms and Conditions set out the rules for the use of the Team Navigator Application and the rules and procedures for concluding Remote Service Agreements through the Platform.
The Terms and Conditions are available continuously on the Platform in a manner that allows its content to be downloaded, reproduced and recorded by printing or saving it to a medium at any time.
Use of the Team Navigator application requires access to a computer or mobile device with Internet access, a standard operating system, access to a web browser that supports JavaScript and the necessary cookies, and email. In addition, in order to make purchases, it is required to complete a registration process, during which it is necessary to provide data necessary for the Service.
If the Service Provider offers digital services, and the use of these services would require additional technical conditions, these conditions are indicated in the description of these services on the Platform.
If a reduction in the price of the Service is announced, the Service Provider shall announce the lowest price from the period of 30 days prior to the price reduction, in accordance with Article 4(2) of the Law of May 9, 2014 on Price Information of Goods and Services.
The specifics of the Service and its characteristics can be found in the descriptions of the Services on the Platform.
Sending unlawful content via forms is prohibited.

3 Conclusion of the Service Agreement

The Customer may select a Service and purchase it on the Platform after logging into the Account.
The net price of the Services (not including VAT) is listed on the Platform. VAT is added during the ordering process.
Information about the Services provided on the Platform’s website, in particular their descriptions, technical and usage parameters and prices, constitute an invitation to conclude an agreement, as defined in Article 71 of the Civil Code.
After selecting the Service, in order to purchase access to the Service, the Service Recipient should take the next steps according to the messages displayed on the Platform. If the Service Recipient has a discount code, he/she can enter it in the shopping cart or during the ordering process. The Service Recipient can then recalculate the cost of the shopping cart and then proceed to payment.
After selecting the Service, in order to make a purchase, the Service Recipient should take the next steps in accordance with the messages displayed on the pages of the Platform. If the Customer has a discount code, he/she has the option to enter it in the shopping cart or during the ordering process. The Service Recipient can then recalculate the cost of the shopping cart and then proceed to payment.
In order to finalize the order, it is necessary for the Service Recipient to place the order by clicking the order completion button on the order summary page. To place an order, it is required to first add the services to the shopping cart, complete the data and express the required consents, including acceptance of the terms and conditions and privacy policy.
Once an Order is placed, the Service Provider shall immediately confirm its receipt and simultaneously accept the Order for execution. Acknowledgement of receipt of the Order and its acceptance for execution is made by the Service Provider sending the Client an appropriate e-mail message to the Client’s e-mail address provided during submission of the Order, which contains at least the Service Provider’s statements of receipt of the Order and its acceptance for execution, and confirmation of the conclusion of the Service Agreement. Upon receipt by the Client of the aforementioned e-mail message, the Agreement for the Provision of Services between the Client and the Service Provider is concluded.
The content of the concluded Contract is recorded, secured and made available to the Client by making these Terms and Conditions available on the Platform and sending the Client an e-mail. The content of the Agreement is further recorded and secured in the Service Provider’s Internet Platform computer system.
The Service Provider reserves the right to suspend the execution of an order in case of reasonable doubt about the veracity and accuracy of the data entered by the Client in the registration form. In such a situation, the Service Provider will immediately contact the Client.

4 Personality questionnaire

The subject of the Agreement is to conduct a study of the User’s personality based on the Personality Questionnaire completed by the User, and then to prepare a report that includes a description of the User’s personality.

The content of the Personality Questionnaire is based on the International Personality Item Pool (IPIP), which is an international pool of psychometric questions to identify personality traits in the Big Five model, and is used under license from MIT.

The user receives the Personality Questionnaire in electronic form.
The User shall complete the Personality Questionnaire at the place and time indicated by the person ordering the Service, using the technical means provided by the person ordering the Service.
The user independently completes the Personality Questionnaire by answering the questions therein, following the instructions provided within the form.
If the User completes the Personality Questionnaire and consults the answers with third parties, the Service Provider is not responsible for the result obtained and the content of the obtained Personality Report, the analysis performed and the Recommendations.
It is forbidden to share the content of the Questionnaire with others, as well as any form of copying or alteration of the provided Questionnaire (rewriting, copying, scanning, recording, taking screenshots, photographing, others).
Statements may contain only true information. It is forbidden for the User to provide in the content of the Questionnaire information that is inconsistent with the real state.

5 Personal Report

The Personal Report contains a description of the User’s personality traits and precise recommendations. The Personal Report is a separate Service. It is generated and made available to the User after payment for the Personal Report Service and correct completion and delivery of the Personality Questionnaire.
The Personal Report shall be made available within 7 working days from the date of receipt of the fee referred to in paragraph 1 above.

6 Subscriptions and payments

Available Subscriptions are presented on the Platform along with the scope of Services that the Service Provider provides under each Subscription.
Information about available packages and the associated Subscription is available on the Platform.
According to the information available on the Platform, each Subscription is assigned a certain number of tokens that allow you to use one of the Platform’s features – AI Assistant – and pay for queries and reports in the Application.
The Service Provider provides the Service Recipient with electronic payment for the Service Agreement through Stripe, which is operated by Stripe Technology Europe Limited, based in Ireland. Stripe’s Terms and Conditions can be found at: https://stripe.com/en-pl/legal/ssa.
The recipient is required to pay the fee in advance, i.e. at the beginning of the agreed billing (subscription) period.
The Customer agrees to send the invoice in electronic form.
The prices shown on the Platform are presented in net amounts and VAT of 23% will be added to them.

7 Obligations of the Service Provider

Under the Service Agreement, the Service Provider agrees to:
1. Provide the opportunity to register and create an Account on the Platform;
2. maintain the Platform and the availability of the Account at a level that allows you to complete the Personality Questionnaire and receive the Personality Report upon payment of the fee, with the proviso, however, that in the event of temporary loss of access to the Platform or the Account due to a technical interruption, failure or force majeure, the Service Provider shall not be responsible for the lack of access to the Platform or the Account.

8 Liability

The Service Provider is obliged to promptly eliminate failures caused by reasons attributable to the Service Provider.
The service provider is not responsible for:
1. unavailability of the Platform due to technical interruptions, failures, force majeure or acts or omissions of third parties;
2. unavailability or malfunction of the external system used by the Customer or User;
3. content posted within the Personality Questionnaire, including, in particular, for the truthfulness, timeliness and reliability of the information provided by the User;
4. User’s and/or Customer’s actions taken based on the Personal Report and Recommendations.
The Service Provider declares that the method used by the Service Provider to examine the User’s personality and the Recommendations have been prepared using professional knowledge, as well as many years of experience related to psychological research. The Service Provider stipulates, however, that the method used by the Service Provider does not provide a 100% guarantee of the correctness of the results posted by the Service Provider in the Personal Report concerning the User, and the results may be distorted by various factors beyond the Service Provider’s control. The Personal Report represents the Service Provider’s subjective assessment of the User’s personal aptitude and does not constitute a psychological opinion.
The User and the orderer of the Service accept that the Service Provider is not responsible for events arising in connection with the performance of the Service, i.e., in particular, for the lack of an offer to establish cooperation with the User and the establishment of cooperation by the orderer of the Service with a User who does not meet the requirements of the Service Recipient.
The Service Provider makes every effort to ensure that the use of the AI Assistant functionality involves obtaining answers of the highest quality. At the same time, the Service Provider, due to the current available level of technology, cannot guarantee their full correctness, of which the User is informed both in the chat window and in the AI Assistant responses.

9 Non-compliance of the Service with the contract; complaints

The basis and scope of the Service Provider’s liability to the Client if the Service has a defect are determined by generally applicable laws, in particular the Consumer Rights Act.
The Client has the opportunity to file a complaint if the Service Provider fails to perform the Service or performs it improperly.
Before filing a complaint, the Service Recipient is invited to contact the Service Provider by phone +48 536 755 075 or via email (monika@generatorpomyslow.pl) to expedite the complaint procedure and resolve the problem.
The proper mailing address for complaints is: Generator Pomysłów sp. z o.o., Ks. J. Popiełuszki Street 28D/1, 20-052 Lublin.
In order to expedite the complaint procedure, the notification should contain data that allows the identification of the Service Recipient, a detailed description of the reason for the complaint and a clearly marked request of the Service Provider.
A service is in accordance with the contract if, in particular, its description, type, quantity, quality, completeness and functionality remain in accordance with the contract, and with regard to services with digital elements – also compatibility, interoperability and availability of updates, as well as suitability for the specific purpose for which it is needed by the Consumer, which the Consumer notified the Service Provider at the latest at the conclusion of the contract and which the Service Provider accepted.
If the Service is not in conformity with the contract, the Consumer may demand to bring it into conformity with the contract.
If bringing the Service into conformity with the contract in the manner chosen by the Consumer is impossible or would require excessive costs for the Service Provider, the Service Provider may refuse to bring the Service into conformity with the contract.

The Service Provider shall bring the Service into conformity with the contract within a reasonable time from the moment it is informed by the Consumer of the lack of conformity with the contract, and without undue inconvenience to the Consumer, taking into account the specifics of the Service and the purpose for which the Consumer purchased it. The cost of bringing the Service into conformity with the contract shall be borne by the Service Provider.

In the cases specified in the Consumer Rights Act, the Consumer may make a declaration to reduce the price or withdraw from the contract. In particular, this applies to the situation in which the Service Provider refused to bring the Service into conformity with the contract or failed to bring the Service into conformity with the contract.
The Service Provider shall return to the Consumer the amounts due as a result of exercising the right to reduce the price immediately, no later than within 14 days from the date of receipt of the Consumer’s statement on price reduction.
The service provider will consider the complaint within 14 days of receipt.
The Service Provider shall comply with the provisions of Chapter 5b of the Law on Consumer Rights insofar as contracts for the provision of digital content or digital service are concerned. The Service Provider shall be liable for the non-conformity with the contract of the digital service delivered on a continuous basis, which occurred or became apparent at the time when, according to the contract, they were to be delivered. This time shall not be less than two years from the delivery of the Application with digital elements.
The failure of the digital service to comply with the Agreement is presumed to have occurred during this time, if it became apparent during this time.
The rights for non-conformity of the Service with the contract are vested in the Consumer and the Entrepreneur on the rights of the Consumer.

10 Right to withdraw from the contract

The Customer has the right to withdraw from the Service Agreement within 14 days from the date of conclusion of the Agreement.
In order to exercise the right of withdrawal from the Contract, the Customer must inform the Service Provider (monika@generatorpomyslow.pl) of his/her decision to withdraw from this Contract by an unequivocal statement (for example, by completing the withdrawal form attached hereto as Exhibit 1 or by a letter sent by mail or e-mail).
Withdrawal from the Agreement shall be effective as of the next billing (subscription) period.
The Customer may use the model withdrawal form, but it is not mandatory. In order to comply with the withdrawal period, it is sufficient for the Service Recipient to send information on the exercise of his right of withdrawal before the expiry of the withdrawal period.
In the event of withdrawal from this Agreement, the Service Provider shall return to the Client all payments received from the Client, immediately, and in any case no later than 14 days from the date on which the Service Provider was informed of the decision to exercise the right of withdrawal.
The Service Provider will refund the payment using the same means of payment used in the original transaction, unless the Service Recipient has expressly agreed otherwise; in any case, the Service Recipient will not incur any fees in connection with this refund.
In accordance with Article 38 of the Law on Consumer Rights, the right of withdrawal from the Agreement is not granted to the Consumer with respect to, among other things, the Agreement:

for the provision of services for which the Consumer is obliged to pay the price, if the Entrepreneur has fully performed the service with the express and prior consent of the Consumer, who was informed before the start of the performance that after the performance by the Entrepreneur will lose the right to withdraw from the contract, and has accepted it.

The right of withdrawal from a contract concluded at a distance does not apply to an entity other than a Consumer or Entrepreneur on the rights of a Consumer.

11 Protection of personal data

The administrator of the personal data of Service Recipients and Users, collected through the Platform, is the Service Provider.
Collected personal data shall be processed in accordance with applicable laws, including in particular respect for the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC, as well as the Platform’s Privacy Policy.
The rules of processing personal data of their recipients and the rights of Service Recipients and Users are contained in the Platform’s Privacy Policy.

12 Provision of services by electronic means

The Service Provider shall take measures to ensure fully correct operation of the Platform, to the extent of current technical knowledge, and undertakes to rectify within a reasonable period of time any irregularities reported by Service Recipients and Users using the Service Provider’s data.
The unpaid services provided electronically by the Service Provider are:

The ability to create an Account on the Platform;
The possibility of concluding a contract with the Service Provider electronically,
The ability to receive newsletters (in the case of enabling newsletter sign-up on the Platform website).

Establishing an Account is done by filling out the registration form. Upon successful registration of an account on the Platform, a free contract for the provision of electronic services is concluded for an indefinite period of time.
The Service Recipient may at any time delete the Account in the Service Recipient’s panel or send a request for deletion to the Service Provider’s email address.
The Client’s Account shall store information regarding the Client’s data and purchased Services. In the event of deletion of the account, the Service Provider will store information about orders placed until the expiration of the statute of limitations for possible claims arising from a specific legal relationship or for the entire duration of the Platform – unless the Client objects to the storage of this information and the Service Provider has no overriding legitimate interest in storing it.
Subscribing to the newsletter can be done by submitting a completed newsletter subscription form or indicating consent in the registration process. In the case of a successful newsletter sign-up, the Service Provider provides a service by electronic means, which consists in sending the Customer e-mails that contain information about the Service Provider’s products, promotions or services. The Service Recipient may unsubscribe from the newsletter at any time by clicking on the unsubscribe button included in the email message or by sending the resignation to the Platform’s email address.
If the Customer wishes to file a complaint, he/she should provide his/her name, mailing address, type and date of occurrence of irregularities related to the functioning of the Platform.
The Service Provider undertakes to resolve any complaint regarding the operation of the Platform within 14 days. The Service Recipient is requested to send the complaint to the Service Provider’s email address.
Content contained in the newsletter is subject to copyright protection. It is forbidden to copy, record, distribute them without the consent of the Service Provider.
The consumer may withdraw from the contract for the provision of digital content within 14 days of its conclusion, without giving any reason, by providing information to the Service Provider. Regardless of this, the user may at any time submit a statement of cancellation of the services provided.

13 Provisions concerning Entrepreneurs

The provisions of this paragraph apply to Service Recipients who are Entrepreneurs.

The parties completely exclude liability under the warranty for defects.

The Service Provider may terminate the contract for the provision of electronic services for the maintenance of the Customer’s Account with immediate effect and without indicating reasons. This shall not result in any claims to the Service Provider on this account.

The Service Provider has the right to withdraw from the contract without giving any reason within 14 days of its conclusion, by sending the Entrepreneur an appropriate statement. This will not result in any claims to the Service Provider on this account.

The Service Provider has the right to limit the available payment methods and require the Entrepreneur to pre-pay in full or in part.

The Service Provider’s total liability to the Entrepreneur for non-performance or improper performance of the contract by the Service Provider, is limited to the amount of the price paid for the Service. The Service Provider shall not be liable to the Entrepreneur for lost profits.

The competent court to resolve disputes between the Service Provider and the Entrepreneur is the court with jurisdiction over the seat of the Service Provider.

The provisions of this paragraph are not intended to limit the rights of the Entrepreneur on the rights of the Consumer under generally applicable laws.

14 Opinions

In the case of presenting consumer reviews, the Service Provider verifies opinions on services and goods and has implemented appropriate solutions to assess their authenticity. Once issued, the opinion is verified by an employee of the Platform. If there are doubts about the authenticity of the opinion, they are clarified on the basis of the evidence presented for the purchase of a particular service. If it turns out that the data contained in the opinion and obtained during the clarification, cannot be linked to the order that was the subject of the opinion, the opinion is removed.
The service provider publishes all reviews (both positive and negative) and does not interfere with their content, does not offer additional benefits for issuing reviews or withdrawing them.
For the above reasons, the Service Provider can ensure that the reviews available on the Platform website are verified and authentic and reflect the actual shopping experience.
Opinions on the Platform may be issued on the websites of other entities. In the case of such opinions, the rules applied by these entities shall apply in assessing the credibility and authenticity of the opinions. For its part, the Service Provider makes every effort to ensure that opinions on the Platform are always reliable and authentic.

15 User Content

User Content is content posted independently or through the Platform by any User:

answers provided as part of the Personality Questionnaire, necessary for the proper performance of the Service,
additional information, not required for the proper performance of the Service, contained in the Account, posted independently or through the Platform.

The user may not publish content that constitutes illegal content as defined by the Digital Services Act (DSA) or is otherwise not in compliance with the law, these terms and conditions or good morals, in particular:

content used to commit an offense or crime,
content that violates personal rights or copyrights,
content having the character of spam,
content to conduct unfair competitive activities, including unauthorized marketing activities,
Content that is incompatible with the subject matter of the service to which they relate.

The service provider may verify, block and remove illegal content – with objectivity and due diligence.
Notification of illegal content should include:

sufficiently substantiated explanation of the reasons why the person or entity in question alleges that the relevant information constitutes illegal content,
indicating, if possible, the electronic location of the information, such as the URL and additional information to identify illegal content,
The name and surname or name and e-mail address of the person or entity making the report – except for a report on information considered to be related to one of the crimes referred to in Articles 3-7 of Directive 2011/93/EU;
a statement confirming the bona fide belief of the person or entity making the notification that the information and allegations contained therein are correct and complete.

If, as a result of verification undertaken at the initiative of the Service Provider or resulting from a notification, the Service Provider determines that certain content is illegal, it may decide to block or remove it.
Both a User who has submitted content and disagrees with the decision made by the Service Provider, and a User whose content we have deemed illegal, has the right to appeal content decisions through the contact point indicated in paragraph 13 below. The appeal should include your name, contact information and the reasons for requesting a change in the decision.
Once an appeal is submitted, the Service Provider will immediately acknowledge its receipt and consider it within 14 days. Appeals will not be processed by automated means. Justification of the Service Provider’s decision will be made in accordance with all requirements under the Digital Services Act.
The user has the right to appeal content decisions through the contact point indicated in paragraph 13 below. The appeal should include the User’s name, contact information and the reasons for requesting a change in the decision.
In the case of blatant non-compliance with the provisions of this section and publication of illegal content, the Service Provider may decide to temporarily block (suspend) or delete the Account, as well as limit the functionality of the Account.
As a condition for making a decision regarding a User’s Account, the principles of objectivity and due diligence shall be observed. There is a right of appeal against such a decision, which will not be processed in an automated manner. The appeal will be considered within 14 days, and the User will be immediately informed of the outcome.
The Service Provider is not responsible for User Content if:

does not have actual knowledge of illegal activity or illegal content, and with respect to claims for damages, does not know of facts or circumstances that clearly demonstrate illegal activity or illegal content;
shall promptly take appropriate action to remove or prevent access to illegal content when it obtains such knowledge or news.

In the event that the Service Provider acquires any information giving rise to a suspicion that a crime threatening the life or safety of a person or persons has been, is being or may be committed, the Service Provider shall immediately inform the law enforcement or judicial authorities of the Member State or Member States concerned of its suspicion and provide all available information on the subject.
The Service Provider has established a point of contact for our Digital Services Act (DSA) obligations and through which the relevant authorities and Users can communicate with us: monika@generatorpomyslow.pl. Using the indicated e-mail address, it is possible, in particular, to report content that the User considers illegal.
None of the above provisions is intended to limit the rights of the User and should not be interpreted in this way.

16 Final provisions

All rights to the Platform and the Services offered, including intellectual property rights, property and personal copyrights belong to the Service Provider. Without the consent of the Service Provider, it is not possible, among other things, to duplicate, rewrite the content offered by the Service Provider.
The Service Provider reserves the right to make changes to the Regulations for important reasons, such as, for example, a change in the offer, a change in the law. The new Regulations shall come into force on the date of publication. Registered Users will be informed of the change in the Regulations by e-mail.
The Service Provider reserves the right to change the prices of the Services and promotions without prejudice to agreements concluded before these changes.
In matters not covered by these Regulations, the generally applicable provisions of Polish law shall apply.
None of the provisions of the Regulations serve to limit the rights of the Consumer or Entrepreneur on the rights of the Consumer, guaranteed by the Law on Consumer Rights and other applicable legislation.
If a dispute arises under the concluded Service Agreement, the parties will seek to resolve the matter amicably.
The consumer has the opportunity to use out-of-court means of handling complaints and claims. The consumer has the opportunity, for example:

to apply to a permanent amicable consumer court to resolve the dispute,
to apply to the provincial inspector of the Trade Inspection with a request to initiate mediation proceedings for an amicable settlement of the dispute,
use the assistance of the district (city) Consumer Ombudsman or a social organization whose statutory tasks include the protection of consumers.

The consumer can use the EU online ODR platform, available at: https://ec.europa.eu/consumers/odr/
More detailed information can be found at: https://polubowne.uokik.gov.pl/.

Model statement of complaint and statement of withdrawal – the use of the following templates is not mandatory, but only recommended.

ATTACHMENT NO. 1

TO THE REGULATIONS OF THE ONLINE PLATFORM

Place, date

Name, surname

Consumer’s Address

Order No.

Idea Generator Ltd.

Ks. J. Popiełuszki St. 28D/1

20-052 Lublin

WITHDRAWAL DECLARATION

CONCLUDED REMOTELY

I declare that, in accordance with Article 27 of the Act of May 30, 2014 on Consumer Rights, I withdraw from the agreement no. ……………….., concluded on ……………….. concerning the purchase of the Service ……………………………………………

Please return the amount ……………… to the bank account number:

……………………………………………………………………………………………………………

…………………………………………….

Consumer’s signature

ATTACHMENT NO. 2

TO THE REGULATIONS OF THE ONLINE PLATFORM

Place, date

Name, surname

Consumer’s Address

Order No.

Idea Generator Ltd.

Ks. J. Popiełuszki St. 28D/1

20-052 Lublin

PRODUCT COMPLAINT FORM

I hereby notify you that the purchased by me on ……………. Service …………….. is inconsistent with the Agreement. The defect consists in ……………………………………………………………….

…………………………………………………………………………………………………………………………………………………………….

Order number (available after logging in or in the order confirmation email) …………………………………………………………………………………………………………………………………………

The defect was found on ……………………….. . In view of the above, based on the Law of May 30, 2014 on Consumer Rights:

– To bring the Service into compliance with the Agreement.

In cases specified in the regulations:

– I make a statement about reducing the price of the Service by the amount of ……….. (in words: ………) zloty,

– I make a declaration of withdrawal from the Agreement

please refund the amount stated to ………………………………………………………………………

/email to my address ……………………………………………………….

…………………………………………….

Consumer’s signature