Training on communication in the team.
Develop the skill of effective communication in the team. Learn the communication process and practice tools that support daily teamwork.
An engaging workshop for teams that want to strengthen their communication. By experiencing exercises in the team and individually, you will get to know yourself and team members better, thereby improving your communication. We will show you what to do to make communication in the team effective.
What will you gain?
Learning the principles of effective communication and determining your communication style, i.e.: Which ‘ear’ do I listen with most often? How does this affect the quality of my conversations?
Recognizing the 4 dimensions of speech in the von Thun Square model and knowing how to use them to avoid misunderstandings
Greater sense of control in situations that carry the risk of misunderstanding and may turn into conflict. An opportunity to experience the impact of communication quality on the atmosphere and efficiency of actions in the team
An opportunity to experience the impact of communication quality on the atmosphere and efficiency of actions in the team
Fewer misunderstandings. You will know where they come from and how to avoid them in your team
Sample program of workshops on communication in the team
Module 1: Introduction, Integration, warm-up, and experience
- Exercises integrating training participants
- Mind warm-up – creating an atmosphere conducive to co-creation of ideas
- Team strategic game
Module 2: Communication in the team
- Reflection from the team game experience – what helped and what hindered the achievement of the goal?
- Factors affecting the quality of information flow in the team. What improves it, and what worsens it?
- The impact of communication factors on work efficiency: imprecision, assumptions, communication styles in the context of task execution
Module 3: Practice of effective communication in the team
- Responsibilities and tasks of the sender and receiver. What can we do when we are in one of these two roles?
- Generalities in conversations. How to locate and turn them into specifics? Summarizing conversations and agreements
- Communication styles. Which ear do I listen with? Interactions between styles
Module 4: Communication in difficult situations
- How to fully express what we want without having to choose between ‘honestly’ and ‘nicely’? Basics of NVC communication
- Distinguishing facts from judgments and interpretations in verbal and written communication
- Practical exercises – conducting a conversation towards a win-win solution or at least a compromise
Module 5: Emotions in the communication process
- Identifying and naming your expectations and needs in a professional context
- What is the point of naming emotions and what to do with this knowledge in a professional context?
- Communication metaprograms – understanding communication differences that often cause frustration, irritation, and similar emotions
Module 6: Prototyping
- Prototypes in business – types and execution
- How to test ideas
- Tools: storyboard, physical prototype, test card
Module 7: Practice makes perfect
- Exercise in adapting to interlocutors depending on the metaprogram – to reduce the impact of emotions on the course of the conversation
- Reflection from experience: preparation of ‘tips & tricks’ for use in everyday team situations
- Individual action plan for each participant
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Contact
Meet with us or send us a message. We will advise you on how we can jointly organize communication workshops in the team tailored to your needs!
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